Services
We provide the best result on every project!
GRMC EdgeSphere Core Services
AI-Powered Research & Market Insights
Blend quantitative, qualitative, mystery shopping, and behavioral data into one smart, AI-driven insights solution for modern decision-making.
Idea Implementation Strategy
Transform concepts into actionable strategies with growth consulting—positioning GRMC as a strategic partner to visionary businesses.
Cost Optimization & Digital Transformation
Streamline operations with smart automation, digital tools, and ROI-focused strategies tailored to client-specific performance goals.
Customer Experience & Process Automation
Enhance customer journeys and back-end efficiency through integrated process design and automation for a seamless service experience.
Innovation Consulting & Prototyping
Bring ideas to life with innovation labs, co-creation sessions, and rapid prototyping support tailored to evolving business needs.
Talent Strategy & Workforce Intelligence
Drive growth through data-led workforce planning, leadership development, and upskilling to align talent with evolving business objectives.
GRMC EdgeSphere Tech-Forward Services
AI-Powered Research & Market Insights
AI-Powered Research & Market Insights
At GRMC EdgeSphere, we integrate traditional qualitative techniques with modern AI-driven frameworks to deliver powerful, insight-rich research solutions. Our services support informed decision-making by combining behavioral analysis, live interaction, and data interpretation—all optimized through intelligent automation and expert moderation.
AI-Powered Research & Market Insights
Our qualitative solutions are designed to explore deeper motivations, perceptions, and behaviors. These are ideal for defining problems, uncovering unmet needs, and crafting strategic recommendations. We manage the full research process—from screener development to moderation, transcription, and reporting.
Digital & Non-Traditional Research Platforms
We use secure, AI-supported virtual platforms to conduct research across the Caribbean and beyond. Our approach eliminates geographic barriers while providing high-quality insights in real time.
Features Include:
Real-Time Video Chats and Messaging Boards
Remote Shop-Alongs and Diary Studies
Observer Chat Portals for Live Input
Downloadable HD Video & Audio Files
Optional AI-Enhanced Transcripts and Analytics
Our advanced non-traditional research facilities—both physical and virtual—allow clients to stream sessions, engage dynamically, and retrieve comprehensive data quickly and securely.
By blending innovation with methodology, GRMC delivers market insights that are faster, deeper, and globally scalable.
Idea Implementation Strategy
Integrated Survey Ecosystem
GRMC offers a full-suite CAPI solution supported by an offline-ready mobile app and cloud-based system for seamless field execution.
Our infrastructure covers:
CAPI (in-person), CATI (phone), CASI (self-administered), SMS, and Online surveys
Branded surveys deployed via social media, email, or client websites
Real-time analytics and dashboard-enabled decision support
Data capture for pricing, shelf audits, and product monitoring
Why it Matters:
This hybrid survey system supports agile, responsive, and high-quality data capture—designed to support strategic decision-making in real-time.
Professional Fieldwork & Quality Assurance
We specialize in field execution through a network of rigorously trained professionals, including:
Field agents, screeners, recruiters, interviewers
Recruitment for IDIs, intercepts, and observational studies
Quota enforcement, sample validation, and real-time supervision
Full lifecycle quality control from pre-field to reporting
Why it Matters:
Reliable fieldwork execution is foundational to research credibility. GRMC ensures precision, efficiency, and client-centered delivery—whether local or regional.
Insight-Driven Quantitative Research
Our quantitative research framework is built for scalability, precision, and insight activation.
We deliver:
Customer satisfaction and brand tracking surveys
SWOT and competitive intelligence assessments
PR and advertising evaluation
Psychographic and behavioral segmentation
Why it Matters:
These tools provide the foundation for strategic planning and campaign optimization—essential for translating ideas into measurable results.
Contact us for a free consultation! We can help you design and implement your market research program
Cost Optimization & Digital Transformation
Elevating Operational Excellence with Real-Time Intelligence
Modernize Processes. Maximize Efficiency. Drive Sustainable Growth.
At GRMC, our Cost Optimization & Digital Transformation services are designed to enhance operational efficiency, reduce waste, and align technology with business goals. We help clients shift from traditional models to smart, research-led digital strategies.
Mystery Shopping & Compliance Intelligence
We deploy trained mystery evaluators to assess customer experiences, staff behavior, regulatory compliance, and competitor performance across various sectors.
Key Solutions:
In-person & virtual mystery shopping
Casino & executive gaming audits
Bar spotting & competitor analysis
Recorded phone and video evaluations
Merchandising & service training insights
Digital Workflow & Automation Integration
We digitize critical workflows to eliminate inefficiencies, boost agility, and unlock real-time insights.
Includes:
Integration of mystery shop results into dashboards
Automation of service training recommendations
CRM and analytics integration for field teams
Digital SOP compliance monitoring
ROI-Focused Business Process Reengineering
Through research and AI-powered analytics, we identify cost drivers and suggest optimized business models that deliver measurable ROI.
Deliverables:
Process audits and transformation roadmaps
Cost-benefit modeling and optimization planning
Smart KPI frameworks to track performance
